Paul Baker
Clinical Director & Co-founder,
Go Clinic AI
Paul Baker MCSP has spent 27 years as a private practice physiotherapist in his own clinic, personally treating patients through 40,000+ hours of face-to-face consultations. Having trained over 70 practitioners, Paul understands the make-or-break nature of initial assessments in private practice; it sets the trajectory for the entire patient journey. Paul identified "Assessment Overwhelm", where practitioners must simultaneously juggle rapport-building, history-taking, examination, diagnosis, exercises, documentation and apologise for ZERO treatment in most first sessions. This multi-tasking mayhem often results in time-pressured practitioners losing patients who make polite excuses at reception about "checking their diary" and never return. These insights and many team training sessions led Paul to ask one transformative question: "Why does assessment begin at arrival?" He discovered that time has different values at different moments. When shifting basic information gathering to patients' £0 home time, practitioners create 15 minutes of premium clinic time out of nothing; extra time to earn trust and secure commitment. As Co-founder of GoClinic AI and Pioneer #001, Paul is validating this paradigm shift across 100+ PSI practitioners, demonstrating 90% first-session treatment delivery (versus 19% baseline); The 471% Treatment Difference. His expertise uniquely bridges clinical excellence with intelligent innovation, positioning him to demonstrate how AI-powered pre-assessment transforms practitioner wellbeing, patient satisfaction, and practice profitability.
Sessions